Cookie Policy

Last Updated: February 17, 2026

This Cookie Policy explains how BloomXpe Services Pvt Ltd ("BloomXpe", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our payment orchestration platform. This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners. Cookies can be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our platform. They enable core functionality such as:

  • User authentication and session management
  • Security features and fraud prevention
  • Load balancing and server routing
  • Remembering your cookie consent preferences

These cookies cannot be disabled as they are required for the platform to function.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

  • Pages visited and time spent on each page
  • Error messages encountered
  • Traffic sources and user navigation patterns
  • Platform performance metrics

2.3 Functional Cookies

These cookies enable enhanced functionality and personalisation:

  • Remembering your language and region preferences
  • Storing your dashboard layout and display settings
  • Remembering recently viewed pages or transactions
  • Providing live chat and customer support features

2.4 Marketing Cookies

These cookies may be set through our site by advertising partners to build a profile of your interests:

  • Tracking the effectiveness of our marketing campaigns
  • Displaying relevant advertisements on other platforms
  • Measuring conversion rates from marketing channels

3. Cookies We Use

The following table describes the main cookies used on our platform:

  • _bloomxpe_session: Session authentication cookie (Strictly Necessary, session duration)
  • _bloomxpe_csrf: Cross-site request forgery protection token (Strictly Necessary, session duration)
  • _bloomxpe_consent: Records your cookie consent preferences (Strictly Necessary, 12 months)
  • _bloomxpe_prefs: Stores your dashboard preferences and settings (Functional, 12 months)
  • _ga, _gid: Google Analytics cookies for anonymous usage statistics (Analytics, up to 2 years)
  • _fbp: Facebook pixel for marketing campaign tracking (Marketing, 3 months)

4. Third-Party Cookies

Some cookies on our platform are set by third-party services that appear on our pages. We do not control these cookies. The third parties that may set cookies include:

  • Google Analytics: Website analytics and performance monitoring
  • Intercom / Freshdesk: Customer support and live chat
  • Payment Gateways: Session cookies required for secure payment processing

We recommend reviewing the privacy and cookie policies of these third-party services for more information.

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored on your device
  • Delete all or specific cookies
  • Block all or third-party cookies
  • Set preferences for certain websites

Please note that blocking certain cookies may impact the functionality of our platform.

5.2 Opt-Out Links

6. Similar Technologies

In addition to cookies, we may use other similar technologies:

  • Local Storage: Used to store user preferences and cached data locally in your browser
  • Session Storage: Temporary storage for data needed during a single browser session
  • Pixel Tags: Small transparent images used to track email opens and website interactions

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable regulations. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about our use of cookies, please contact us:

BloomXpe Services Pvt Ltd
INDIA
Email: bloomxpe@gmail.com
WhatsApp: Chat on WhatsApp · Telegram: @bloomxpe